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The worst experience from QUE COLOUR
13-04-2017, 06:29 PM
Post: #1
The worst experience from QUE COLOUR
AngryI have heard good things about the salon "QUE colour" (178 Liverpool Street, Darlinghurst, NSW 2010.)and for a colorist Monique in particular, so I decided to give it a try.
To begin with, I had a consultation where I was assured that everything would be ok and I can come back in a couple of months (I guess she needed a refresher course).
On the appointed day instead of a beautiful hairstyle Monique refused to dye my hair. She was arguing that I would not like the result.
Unacceptable behaviors, such as poor customer service and ignoring rules/policies and the fact that I was forced to wait for an appointment so long make me feel disappointed. I would NOT recommend this place to anyone!
And one more disappointment: "QUE colour" was keeping my deposit, which I have paid in advance. I had to make 3 phone calls to "QUE colour" to resolve a problem and finally got my money back. I am very disappointed with the service provided by "QUE colour" and would never recommend anyone to go there.
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